For users
← All topics

My account

The interface language, light or dark appearance and your password.

Open My account from the menu under your name at the bottom left. It holds what is yours alone — not the organisation's or the assistant's.

Profile

Your name and e-mail. They cannot be changed here: when you sign in with a Microsoft or Google account, they change there; otherwise the draften operator keeps them.

Language and appearance

Language of the interface — Czech or English. Yours alone; the language the assistant answers customers in is set on the assistant.

Appearance — Light, Dark or Match the system. Yours alone, and only in this browser.

Signing in

Depending on how your organisation signs in:

Forgot your password? On the sign-in page click Forgotten password and a link to set a new one comes by e-mail.

My organisations

The organisations you are a member of, with your role. Open switches to one. You also switch between organisations and assistants in the menu at the top left.

Signing out

The Sign out button is in the menu under your name at the bottom left.

Plain text version